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FREQUENTLY ASKED QUESTIONS
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Doesn’t monthly pool service cover all my pool maintenance needs?While monthly pool service does include all the tasks required to keep the water in your pool clean and debris-free, other tasks are required to keep your pool equipment and pool structure in good repair. HCJ Pool Services offers additional services for pool maintenance including filter system cleaning, water changes, acid washing, chlorine washing, and pool mastic repair.
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Can’t I monitor my pool water on my own?Many pool owners do attempt to handle their own pool chemical evaluation, monitoring, and maintenance. However, achieving proper water chemistry in your pool can be difficult. Without professional help, you risk having incorrect pH and chlorine levels, which can not only make swimming unpleasant or even unsafe, but also potentially damage your pool.
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How often do I need to change the water in my pool?Typically, pools need to be drained once every 3 to 5 years. In order to find out if it is time to drain your pool, call HCJ Pool Services to have your TDS (Total Dissolved Solids) levels tested. When levels rise above 2,000 ppm, it’s time to change the water.
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How do I know when my pool filter needs maintenance?Depending on your filter type, for example, most DE filter manufacturers require a complete cleaning every 6 months whereas a sand filter may require a sand change every 3-5 years.
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Why is my pool or spa water green or brown?Algae growth on the walls or floor of your pool can give the water a murky green, brown, or even black tint. HCJ Pool Services can restore crystal clear water to your pool. We’ll remove the algae from the pool surfaces as well as from the water pipes and pool equipment and then add the proper balance of chemicals to prevent the algae from returning.
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My pool walls look dingy. Can this be fixed?Yes. We can drain your pool and give it an acid wash to strip away a tiny layer of the dingy or stained plaster and reveal a fresh new surface. If you have dingy or cloudy looking pool tile, the problem is most likely calcium build up which can also be removed via our professional pool maintenance.
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Why are my pool tiles cracked?One possible cause of cracked pool tiles could be water penetration beneath your pool deck. When this happens, the pool deck can shift, crack, raise, or lower over time, resulting in damage to your pool tiles. HCJ Pool Services can repair or replace cracked or missing pool tiles as well as help you solve the root cause of the problem by repairing the mastic seals around your pool coping.
Many of us simply can not afford the time it takes to maintain a pool on a regular schedule. HCJ Pool Services do the work and take the time to inspect the pool and the equipment for proper operation. If small parts are needed, they are obtained and installed on the next service date, saving you an inconvenient trip to the pool store. No need to lug home gallons of acid and chlorine and find a place to store them safely when not in use.
With that in mind, please find the below frequently asked question about general pool information and about our services.
Why spend money on swimming pool maintenance?
HCJ Pool Services makes it easy and affordable to get professional pool help.
You should invest in swimming pool maintenance to:
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Get recommendations about replacing your equipment when necessary.
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Set up and store pool equipment properly during on and off seasons.
Call 757-271-8822 today to get started or fill out our quote form at the top of the page for a free estimation of the service.
ADDRESS
2128 London Bridge Rd #103
Va Beach, VA 23456
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